Orqaga qaytish 
75 
Barcha kreditlar
- Bosh sahifa
- Matbuot markazi
- Bo'sh ish o'rinlari
- Aloqa markazi supervayzeri
- Aloqa markazi supervayzeri
Bo'sh ish o'rinlari
Array
(
[ID] => 7004
[~ID] => 7004
[CODE] => aloqa-markazi-supervayzeri
[~CODE] => aloqa-markazi-supervayzeri
[XML_ID] => 7004
[~XML_ID] => 7004
[NAME] => Aloqa markazi supervayzeri
[~NAME] => Aloqa markazi supervayzeri
[TAGS] =>
[~TAGS] =>
[SORT] => 500
[~SORT] => 500
[PREVIEW_TEXT] =>
[~PREVIEW_TEXT] =>
[PREVIEW_PICTURE] =>
[~PREVIEW_PICTURE] =>
[DETAIL_TEXT] => Sizning vazifalaringiz:
• Xodimlarni yollash, o'qitish va malakasini oshirish.
• Vazifalarni taqsimlash va bajarilishini nazorat qilish.
• Jamoani rag'batlantirish va qo'llab-quvvatlash.
• Xizmat sifati monitoringi va ma'lumotlarni tahlil qilish. Operatorlar faoliyatini monitoring qilish va tahlil qilish (qo'ng'iroqlar, chatlar, elektron pochta xabarlari va boshqalar) orqali ularning samaradorligini baholash.
• Mijozlarga xizmat ko'rsatish sifatini tekshirish va ko'rib chiqish.
• Fikr-mulohazalarni taqdim etish va xodimlarni yaxshilash rejalarini ishlab chiqish.
• Mijozlar yoki ichki jarayonlar bilan ishlash jarayonida yuzaga keladigan murakkab va muammoli vaziyatlarni hal qilish.
• Xodimlar yoki mijozlar o'rtasidagi nizolarni hal qilish.
• Kontakt markazining ishlab chiqarish ma'lumotlarini to'plash va tahlil qilish.
• Ishlab chiqarish va mijozlarga xizmat ko'rsatish bo'yicha muntazam hisobotlarni tayyorlash.
• Jarayonni takomillashtirish bo'yicha qarorlar qabul qilish uchun tendentsiyalar va muammolarni aniqlash.
• texnik jihozlar va dasturiy ta'minot bilan ishlashda xodimlarga yordam berish
• Apparat va dasturiy ta'minot bilan bog'liq muammolarni hal qilish.
• Kontakt markazining yangi jarayonlari va ishlash usullarini ishlab chiqish va joriy etishda ishtirok etish.
Nomzodlarga qo’yiladigan talablar:
• Ajoyib kompyuter va dasturiy ta'minot ko'nikmalari, shu jumladan turli ofis ilovalari formulalaridan ishonchli va malakali foydalanish (masalan, Microsoft Office: Word, Excel, PowerPoint).
• Kontakt markazlarida qo‘llaniladigan maxsus dasturlar va tizimlar, masalan, kiruvchi qo‘ng‘iroqlarni boshqarish tizimlari (IVR), CRM tizimlari va boshqalarni bilish.
• Yangi dasturiy mahsulotlar va texnologiyalarni tez o'zlashtirish qobiliyati.
• Ma'lumotlar bazalari bilan ishlash tajribasi va kompyuter vositalaridan foydalangan holda ma'lumotlar tahlilini o'tkazish qobiliyati.
[~DETAIL_TEXT] => Sizning vazifalaringiz:
• Xodimlarni yollash, o'qitish va malakasini oshirish.
• Vazifalarni taqsimlash va bajarilishini nazorat qilish.
• Jamoani rag'batlantirish va qo'llab-quvvatlash.
• Xizmat sifati monitoringi va ma'lumotlarni tahlil qilish. Operatorlar faoliyatini monitoring qilish va tahlil qilish (qo'ng'iroqlar, chatlar, elektron pochta xabarlari va boshqalar) orqali ularning samaradorligini baholash.
• Mijozlarga xizmat ko'rsatish sifatini tekshirish va ko'rib chiqish.
• Fikr-mulohazalarni taqdim etish va xodimlarni yaxshilash rejalarini ishlab chiqish.
• Mijozlar yoki ichki jarayonlar bilan ishlash jarayonida yuzaga keladigan murakkab va muammoli vaziyatlarni hal qilish.
• Xodimlar yoki mijozlar o'rtasidagi nizolarni hal qilish.
• Kontakt markazining ishlab chiqarish ma'lumotlarini to'plash va tahlil qilish.
• Ishlab chiqarish va mijozlarga xizmat ko'rsatish bo'yicha muntazam hisobotlarni tayyorlash.
• Jarayonni takomillashtirish bo'yicha qarorlar qabul qilish uchun tendentsiyalar va muammolarni aniqlash.
• texnik jihozlar va dasturiy ta'minot bilan ishlashda xodimlarga yordam berish
• Apparat va dasturiy ta'minot bilan bog'liq muammolarni hal qilish.
• Kontakt markazining yangi jarayonlari va ishlash usullarini ishlab chiqish va joriy etishda ishtirok etish.
Nomzodlarga qo’yiladigan talablar:
• Ajoyib kompyuter va dasturiy ta'minot ko'nikmalari, shu jumladan turli ofis ilovalari formulalaridan ishonchli va malakali foydalanish (masalan, Microsoft Office: Word, Excel, PowerPoint).
• Kontakt markazlarida qo‘llaniladigan maxsus dasturlar va tizimlar, masalan, kiruvchi qo‘ng‘iroqlarni boshqarish tizimlari (IVR), CRM tizimlari va boshqalarni bilish.
• Yangi dasturiy mahsulotlar va texnologiyalarni tez o'zlashtirish qobiliyati.
• Ma'lumotlar bazalari bilan ishlash tajribasi va kompyuter vositalaridan foydalangan holda ma'lumotlar tahlilini o'tkazish qobiliyati.
[DETAIL_PICTURE] =>
[~DETAIL_PICTURE] =>
[DATE_ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[~DATE_ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[~ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[DATE_ACTIVE_TO] =>
[~DATE_ACTIVE_TO] =>
[ACTIVE_TO] =>
[~ACTIVE_TO] =>
[SHOW_COUNTER] => 75
[~SHOW_COUNTER] => 75
[SHOW_COUNTER_START] => 05/03/2024 12:39:30 pm
[~SHOW_COUNTER_START] => 05/03/2024 12:39:30 pm
[IBLOCK_TYPE_ID] => content
[~IBLOCK_TYPE_ID] => content
[IBLOCK_ID] => 2
[~IBLOCK_ID] => 2
[IBLOCK_CODE] => press-center
[~IBLOCK_CODE] => press-center
[IBLOCK_NAME] => Пресс центр
[~IBLOCK_NAME] => Пресс центр
[IBLOCK_EXTERNAL_ID] =>
[~IBLOCK_EXTERNAL_ID] =>
[DATE_CREATE] => 05/03/2024 12:38:28 pm
[~DATE_CREATE] => 05/03/2024 12:38:28 pm
[CREATED_BY] => 4419
[~CREATED_BY] => 4419
[CREATED_USER_NAME] => (Kamilla1782) Kamilla
[~CREATED_USER_NAME] => (Kamilla1782) Kamilla
[TIMESTAMP_X] => 05/03/2024 12:38:28 pm
[~TIMESTAMP_X] => 05/03/2024 12:38:28 pm
[MODIFIED_BY] => 4419
[~MODIFIED_BY] => 4419
[USER_NAME] => (Kamilla1782) Kamilla
[~USER_NAME] => (Kamilla1782) Kamilla
[IBLOCK_SECTION_ID] => 580
[~IBLOCK_SECTION_ID] => 580
[DETAIL_TEXT_TYPE] => html
[~DETAIL_TEXT_TYPE] => html
[PREVIEW_TEXT_TYPE] => html
[~PREVIEW_TEXT_TYPE] => html
[LIST_PAGE_URL] => /uz/press-center/uz/press-center/
[~LIST_PAGE_URL] => /uz/press-center/uz/press-center/
[DETAIL_PAGE_URL] => /uz/press-center/aloqa-markazi-supervayzeri/aloqa-markazi-supervayzeri/
[~DETAIL_PAGE_URL] => /uz/press-center/aloqa-markazi-supervayzeri/aloqa-markazi-supervayzeri/
[LANG_DIR] => /hr/
[~LANG_DIR] => /hr/
[EXTERNAL_ID] => 7004
[~EXTERNAL_ID] => 7004
[LID] => h2
[~LID] => h2
[NAV_RESULT] =>
[NAV_CACHED_DATA] =>
[DISPLAY_ACTIVE_FROM] => 03.05.2024
[IPROPERTY_VALUES] => Array
(
[SECTION_META_TITLE] => Aloqa markazi supervayzeri
[ELEMENT_META_TITLE] => Aloqa markazi supervayzeri
[ELEMENT_META_KEYWORDS] => Aloqa markazi supervayzeri, SQB, SQB Aloqa markazi supervayzeri
[ELEMENT_META_DESCRIPTION] =>
)
[FIELDS] => Array
(
[ID] => 7004
[CODE] => aloqa-markazi-supervayzeri
[XML_ID] => 7004
[NAME] => Aloqa markazi supervayzeri
[TAGS] =>
[SORT] => 500
[PREVIEW_TEXT] =>
[PREVIEW_PICTURE] =>
[DETAIL_TEXT] => Sizning vazifalaringiz:
• Xodimlarni yollash, o'qitish va malakasini oshirish.
• Vazifalarni taqsimlash va bajarilishini nazorat qilish.
• Jamoani rag'batlantirish va qo'llab-quvvatlash.
• Xizmat sifati monitoringi va ma'lumotlarni tahlil qilish. Operatorlar faoliyatini monitoring qilish va tahlil qilish (qo'ng'iroqlar, chatlar, elektron pochta xabarlari va boshqalar) orqali ularning samaradorligini baholash.
• Mijozlarga xizmat ko'rsatish sifatini tekshirish va ko'rib chiqish.
• Fikr-mulohazalarni taqdim etish va xodimlarni yaxshilash rejalarini ishlab chiqish.
• Mijozlar yoki ichki jarayonlar bilan ishlash jarayonida yuzaga keladigan murakkab va muammoli vaziyatlarni hal qilish.
• Xodimlar yoki mijozlar o'rtasidagi nizolarni hal qilish.
• Kontakt markazining ishlab chiqarish ma'lumotlarini to'plash va tahlil qilish.
• Ishlab chiqarish va mijozlarga xizmat ko'rsatish bo'yicha muntazam hisobotlarni tayyorlash.
• Jarayonni takomillashtirish bo'yicha qarorlar qabul qilish uchun tendentsiyalar va muammolarni aniqlash.
• texnik jihozlar va dasturiy ta'minot bilan ishlashda xodimlarga yordam berish
• Apparat va dasturiy ta'minot bilan bog'liq muammolarni hal qilish.
• Kontakt markazining yangi jarayonlari va ishlash usullarini ishlab chiqish va joriy etishda ishtirok etish.
Nomzodlarga qo’yiladigan talablar:
• Ajoyib kompyuter va dasturiy ta'minot ko'nikmalari, shu jumladan turli ofis ilovalari formulalaridan ishonchli va malakali foydalanish (masalan, Microsoft Office: Word, Excel, PowerPoint).
• Kontakt markazlarida qo‘llaniladigan maxsus dasturlar va tizimlar, masalan, kiruvchi qo‘ng‘iroqlarni boshqarish tizimlari (IVR), CRM tizimlari va boshqalarni bilish.
• Yangi dasturiy mahsulotlar va texnologiyalarni tez o'zlashtirish qobiliyati.
• Ma'lumotlar bazalari bilan ishlash tajribasi va kompyuter vositalaridan foydalangan holda ma'lumotlar tahlilini o'tkazish qobiliyati.
[DETAIL_PICTURE] =>
[DATE_ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[ACTIVE_FROM] => 05/03/2024 12:37:55 pm
[DATE_ACTIVE_TO] =>
[ACTIVE_TO] =>
[SHOW_COUNTER] => 75
[SHOW_COUNTER_START] => 05/03/2024 12:39:30 pm
[IBLOCK_TYPE_ID] => content
[IBLOCK_ID] => 2
[IBLOCK_CODE] => press-center
[IBLOCK_NAME] => Пресс центр
[IBLOCK_EXTERNAL_ID] =>
[DATE_CREATE] => 05/03/2024 12:38:28 pm
[CREATED_BY] => 4419
[CREATED_USER_NAME] => (Kamilla1782) Kamilla
[TIMESTAMP_X] => 05/03/2024 12:38:28 pm
[MODIFIED_BY] => 4419
[USER_NAME] => (Kamilla1782) Kamilla
)
[PROPERTIES] => Array
(
[ATT_CONSTRUCTER] => Array
(
[ID] => 57
[TIMESTAMP_X] => 2018-07-18 18:20:39
[IBLOCK_ID] => 2
[NAME] => Конструктор
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_CONSTRUCTER
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => Marvin255Bxcontent
[USER_TYPE_SETTINGS] => Array
(
)
[HINT] =>
[PROPERTY_VALUE_ID] =>
[VALUE] =>
[DESCRIPTION] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[~VALUE] =>
[~DESCRIPTION] =>
[~NAME] => Конструктор
[~DEFAULT_VALUE] =>
)
[ATT_NUMPHONE] => Array
(
[ID] => 58
[TIMESTAMP_X] => 2018-07-18 19:46:37
[IBLOCK_ID] => 2
[NAME] => Телефон номер отдела (вакансии)
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_NUMPHONE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
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[VALUE] =>
[DESCRIPTION] =>
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[VALUE_XML_ID] =>
[VALUE_SORT] =>
[~VALUE] =>
[~DESCRIPTION] =>
[~NAME] => Телефон номер отдела (вакансии)
[~DEFAULT_VALUE] =>
)
[ATT_REQUIRMENTS] => Array
(
[ID] => 59
[TIMESTAMP_X] => 2018-07-18 19:46:37
[IBLOCK_ID] => 2
[NAME] => ТРЕБОВАНИЯ (вакансии)
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_REQUIRMENTS
[DEFAULT_VALUE] => Array
(
[TYPE] => HTML
[TEXT] =>
)
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
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[TMP_ID] =>
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[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => HTML
[USER_TYPE_SETTINGS] => Array
(
[height] => 200
)
[HINT] =>
[PROPERTY_VALUE_ID] =>
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[~DEFAULT_VALUE] => Array
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[TYPE] => HTML
[TEXT] =>
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[ATT_RESPONSIBILITY] => Array
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[TIMESTAMP_X] => 2018-07-18 19:46:37
[IBLOCK_ID] => 2
[NAME] => ОБЯЗАННОСТИ (вакансии)
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[SORT] => 500
[CODE] => ATT_RESPONSIBILITY
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(
[TYPE] => HTML
[TEXT] =>
)
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[MULTIPLE] => N
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[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => HTML
[USER_TYPE_SETTINGS] => Array
(
[height] => 200
)
[HINT] =>
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[~DEFAULT_VALUE] => Array
(
[TYPE] => HTML
[TEXT] =>
)
)
[ATT_POSITION] => Array
(
[ID] => 61
[TIMESTAMP_X] => 2021-07-07 21:10:02
[IBLOCK_ID] => 2
[NAME] => Отдел/Департамент
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_POSITION
[DEFAULT_VALUE] =>
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[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
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[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[PROPERTY_VALUE_ID] =>
[VALUE] =>
[DESCRIPTION] =>
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[VALUE_SORT] =>
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[~DESCRIPTION] =>
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[~DEFAULT_VALUE] =>
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[TIMESTAMP_X] => 2018-07-20 13:45:30
[IBLOCK_ID] => 2
[NAME] => Видео (youtube ссылка)
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_YOUTUBE
[DEFAULT_VALUE] =>
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[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
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[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[PROPERTY_VALUE_ID] =>
[VALUE] =>
[DESCRIPTION] =>
[VALUE_ENUM] =>
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[VALUE_SORT] =>
[~VALUE] =>
[~DESCRIPTION] =>
[~NAME] => Видео (youtube ссылка)
[~DEFAULT_VALUE] =>
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[ATT_DOC] => Array
(
[ID] => 63
[TIMESTAMP_X] => 2018-07-24 20:11:42
[IBLOCK_ID] => 2
[NAME] => Файл
[ACTIVE] => Y
[SORT] => 500
[CODE] => ATT_DOC
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => F
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
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[TMP_ID] =>
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[PROPERTY_VALUE_ID] =>
[VALUE] =>
[DESCRIPTION] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
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[~VALUE] =>
[~DESCRIPTION] =>
[~NAME] => Файл
[~DEFAULT_VALUE] =>
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[IBLOCK] => Array
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[~ID] => 2
[TIMESTAMP_X] => 05/14/2024 11:26:36 am
[~TIMESTAMP_X] => 05/14/2024 11:26:36 am
[IBLOCK_TYPE_ID] => content
[~IBLOCK_TYPE_ID] => content
[LID] => h2
[~LID] => h2
[CODE] => press-center
[~CODE] => press-center
[API_CODE] =>
[~API_CODE] =>
[NAME] => Пресс центр
[~NAME] => Пресс центр
[ACTIVE] => Y
[~ACTIVE] => Y
[SORT] => 500
[~SORT] => 500
[LIST_PAGE_URL] => /uz/press-center/
[~LIST_PAGE_URL] => /uz/press-center/
[DETAIL_PAGE_URL] => #SITE_DIR#/press-center/#SECTION_CODE#/#ELEMENT_CODE#/
[~DETAIL_PAGE_URL] => #SITE_DIR#/press-center/#SECTION_CODE#/#ELEMENT_CODE#/
[SECTION_PAGE_URL] => #SITE_DIR#/press-center/#SECTION_CODE#/
[~SECTION_PAGE_URL] => #SITE_DIR#/press-center/#SECTION_CODE#/
[CANONICAL_PAGE_URL] =>
[~CANONICAL_PAGE_URL] =>
[PICTURE] =>
[~PICTURE] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[DESCRIPTION_TYPE] => text
[~DESCRIPTION_TYPE] => text
[RSS_TTL] => 24
[~RSS_TTL] => 24
[RSS_ACTIVE] => Y
[~RSS_ACTIVE] => Y
[RSS_FILE_ACTIVE] => N
[~RSS_FILE_ACTIVE] => N
[RSS_FILE_LIMIT] =>
[~RSS_FILE_LIMIT] =>
[RSS_FILE_DAYS] =>
[~RSS_FILE_DAYS] =>
[RSS_YANDEX_ACTIVE] => N
[~RSS_YANDEX_ACTIVE] => N
[XML_ID] =>
[~XML_ID] =>
[TMP_ID] => f107ccc4d3f3119372cb4962dca992d5
[~TMP_ID] => f107ccc4d3f3119372cb4962dca992d5
[INDEX_ELEMENT] => Y
[~INDEX_ELEMENT] => Y
[INDEX_SECTION] => Y
[~INDEX_SECTION] => Y
[WORKFLOW] => N
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[BIZPROC] => N
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[SECTION_CHOOSER] => L
[~SECTION_CHOOSER] => L
[LIST_MODE] =>
[~LIST_MODE] =>
[RIGHTS_MODE] => S
[~RIGHTS_MODE] => S
[SECTION_PROPERTY] => Y
[~SECTION_PROPERTY] => Y
[PROPERTY_INDEX] => N
[~PROPERTY_INDEX] => N
[VERSION] => 1
[~VERSION] => 1
[LAST_CONV_ELEMENT] => 0
[~LAST_CONV_ELEMENT] => 0
[SOCNET_GROUP_ID] =>
[~SOCNET_GROUP_ID] =>
[EDIT_FILE_BEFORE] =>
[~EDIT_FILE_BEFORE] =>
[EDIT_FILE_AFTER] =>
[~EDIT_FILE_AFTER] =>
[SECTIONS_NAME] => Разделы
[~SECTIONS_NAME] => Разделы
[SECTION_NAME] => Раздел
[~SECTION_NAME] => Раздел
[ELEMENTS_NAME] => Элементы
[~ELEMENTS_NAME] => Элементы
[ELEMENT_NAME] => Элемент
[~ELEMENT_NAME] => Элемент
[REST_ON] => N
[~REST_ON] => N
[EXTERNAL_ID] =>
[~EXTERNAL_ID] =>
[LANG_DIR] => /uz/
[~LANG_DIR] => /uz/
[SERVER_NAME] => sqb.uz/uz/
[~SERVER_NAME] => sqb.uz/uz/
)
[SECTION] => Array
(
[PATH] => Array
(
[0] => Array
(
[ID] => 6
[~ID] => 6
[CODE] =>
[~CODE] =>
[XML_ID] =>
[~XML_ID] =>
[EXTERNAL_ID] =>
[~EXTERNAL_ID] =>
[IBLOCK_ID] => 2
[~IBLOCK_ID] => 2
[IBLOCK_SECTION_ID] =>
[~IBLOCK_SECTION_ID] =>
[SORT] => 500
[~SORT] => 500
[NAME] => UZ
[~NAME] => UZ
[ACTIVE] => Y
[~ACTIVE] => Y
[DEPTH_LEVEL] => 1
[~DEPTH_LEVEL] => 1
[SECTION_PAGE_URL] => /uz/press-center/
[~SECTION_PAGE_URL] => /uz/press-center/
[IBLOCK_TYPE_ID] => content
[~IBLOCK_TYPE_ID] => content
[IBLOCK_CODE] => press-center
[~IBLOCK_CODE] => press-center
[IBLOCK_EXTERNAL_ID] =>
[~IBLOCK_EXTERNAL_ID] =>
[GLOBAL_ACTIVE] => Y
[~GLOBAL_ACTIVE] => Y
[IPROPERTY_VALUES] => Array
(
[SECTION_META_TITLE] => UZ
[ELEMENT_META_TITLE] => UZ
[ELEMENT_META_KEYWORDS] => UZ, SQB, SQB UZ
[ELEMENT_META_DESCRIPTION] =>
)
)
[1] => Array
(
[ID] => 81
[~ID] => 81
[CODE] => vakansii-uz
[~CODE] => vakansii-uz
[XML_ID] =>
[~XML_ID] =>
[EXTERNAL_ID] =>
[~EXTERNAL_ID] =>
[IBLOCK_ID] => 2
[~IBLOCK_ID] => 2
[IBLOCK_SECTION_ID] => 6
[~IBLOCK_SECTION_ID] => 6
[SORT] => 70
[~SORT] => 70
[NAME] => Bo'sh ish o'rinlari
[~NAME] => Bo'sh ish o'rinlari
[ACTIVE] => Y
[~ACTIVE] => Y
[DEPTH_LEVEL] => 2
[~DEPTH_LEVEL] => 2
[SECTION_PAGE_URL] => /uz/press-center/vakansii-uz/
[~SECTION_PAGE_URL] => /uz/press-center/vakansii-uz/
[IBLOCK_TYPE_ID] => content
[~IBLOCK_TYPE_ID] => content
[IBLOCK_CODE] => press-center
[~IBLOCK_CODE] => press-center
[IBLOCK_EXTERNAL_ID] =>
[~IBLOCK_EXTERNAL_ID] =>
[GLOBAL_ACTIVE] => Y
[~GLOBAL_ACTIVE] => Y
[IPROPERTY_VALUES] => Array
(
[SECTION_META_TITLE] => Bo'sh ish o'rinlari
[ELEMENT_META_TITLE] => Bo'sh ish o'rinlari
[ELEMENT_META_KEYWORDS] => Bo'sh ish o'rinlari, SQB, SQB Bo'sh ish o'rinlari
[ELEMENT_META_DESCRIPTION] =>
)
)
[2] => Array
(
[ID] => 580
[~ID] => 580
[CODE] => aloqa-markazi-supervayzeri
[~CODE] => aloqa-markazi-supervayzeri
[XML_ID] =>
[~XML_ID] =>
[EXTERNAL_ID] =>
[~EXTERNAL_ID] =>
[IBLOCK_ID] => 2
[~IBLOCK_ID] => 2
[IBLOCK_SECTION_ID] => 81
[~IBLOCK_SECTION_ID] => 81
[SORT] => 500
[~SORT] => 500
[NAME] => Aloqa markazi supervayzeri
[~NAME] => Aloqa markazi supervayzeri
[ACTIVE] => Y
[~ACTIVE] => Y
[DEPTH_LEVEL] => 3
[~DEPTH_LEVEL] => 3
[SECTION_PAGE_URL] => /uz/press-center/aloqa-markazi-supervayzeri/
[~SECTION_PAGE_URL] => /uz/press-center/aloqa-markazi-supervayzeri/
[IBLOCK_TYPE_ID] => content
[~IBLOCK_TYPE_ID] => content
[IBLOCK_CODE] => press-center
[~IBLOCK_CODE] => press-center
[IBLOCK_EXTERNAL_ID] =>
[~IBLOCK_EXTERNAL_ID] =>
[GLOBAL_ACTIVE] => Y
[~GLOBAL_ACTIVE] => Y
[IPROPERTY_VALUES] => Array
(
[SECTION_META_TITLE] => Aloqa markazi supervayzeri
[ELEMENT_META_TITLE] => Aloqa markazi supervayzeri
[ELEMENT_META_KEYWORDS] => Aloqa markazi supervayzeri, SQB, SQB Aloqa markazi supervayzeri
[ELEMENT_META_DESCRIPTION] =>
)
)
)
)
[SECTION_URL] => /uz/press-center/aloqa-markazi-supervayzeri/
[META_TAGS] => Array
(
[TITLE] => Aloqa markazi supervayzeri
[ELEMENT_CHAIN] => Aloqa markazi supervayzeri
[BROWSER_TITLE] => Aloqa markazi supervayzeri
[KEYWORDS] => Aloqa markazi supervayzeri, SQB, SQB Aloqa markazi supervayzeri
[DESCRIPTION] =>
)
)
Aloqa markazi supervayzeri
03.05.2024 12:37
Sizning vazifalaringiz:
• Xodimlarni yollash, o'qitish va malakasini oshirish.
• Vazifalarni taqsimlash va bajarilishini nazorat qilish.
• Jamoani rag'batlantirish va qo'llab-quvvatlash.
• Xizmat sifati monitoringi va ma'lumotlarni tahlil qilish. Operatorlar faoliyatini monitoring qilish va tahlil qilish (qo'ng'iroqlar, chatlar, elektron pochta xabarlari va boshqalar) orqali ularning samaradorligini baholash.
• Mijozlarga xizmat ko'rsatish sifatini tekshirish va ko'rib chiqish.
• Fikr-mulohazalarni taqdim etish va xodimlarni yaxshilash rejalarini ishlab chiqish.
• Mijozlar yoki ichki jarayonlar bilan ishlash jarayonida yuzaga keladigan murakkab va muammoli vaziyatlarni hal qilish.
• Xodimlar yoki mijozlar o'rtasidagi nizolarni hal qilish.
• Kontakt markazining ishlab chiqarish ma'lumotlarini to'plash va tahlil qilish.
• Ishlab chiqarish va mijozlarga xizmat ko'rsatish bo'yicha muntazam hisobotlarni tayyorlash.
• Jarayonni takomillashtirish bo'yicha qarorlar qabul qilish uchun tendentsiyalar va muammolarni aniqlash.
• texnik jihozlar va dasturiy ta'minot bilan ishlashda xodimlarga yordam berish
• Apparat va dasturiy ta'minot bilan bog'liq muammolarni hal qilish.
• Kontakt markazining yangi jarayonlari va ishlash usullarini ishlab chiqish va joriy etishda ishtirok etish.
Nomzodlarga qo’yiladigan talablar:
• Ajoyib kompyuter va dasturiy ta'minot ko'nikmalari, shu jumladan turli ofis ilovalari formulalaridan ishonchli va malakali foydalanish (masalan, Microsoft Office: Word, Excel, PowerPoint).
• Kontakt markazlarida qo‘llaniladigan maxsus dasturlar va tizimlar, masalan, kiruvchi qo‘ng‘iroqlarni boshqarish tizimlari (IVR), CRM tizimlari va boshqalarni bilish.
• Yangi dasturiy mahsulotlar va texnologiyalarni tez o'zlashtirish qobiliyati.
• Ma'lumotlar bazalari bilan ishlash tajribasi va kompyuter vositalaridan foydalangan holda ma'lumotlar tahlilini o'tkazish qobiliyati.
Boshqa yangiliklar
Oxirgi yangilanish sanasi: 03.05.2024 12:38
