If you encounter unlawful conduct by Bank employees or wish to report circumstances that may facilitate corruption, you can contact the Compliance Hotline. This service is available to both individuals and legal entities interested in preventing corruption in all its forms. It is designed to protect the rights and legitimate interests of the Bank's customers.
The Compliance Hotline enables information to be submitted confidentially 24/7. Reports of potential violations are received and reviewed in accordance with the Law of the Republic of Uzbekistan "On Appeals of Individuals and Legal Entities".
You may call the Compliance Hotline, use the feedback bot or submit a report. Reports may be submitted anonymously or under your own name. The Bank guarantees that all reports will be reviewed, regardless of how they are submitted.
Please note that the Bank cannot follow up on anonymous reports. Therefore, it will be unable to respond to the reporting person or request additional information required for a comprehensive review.

